Terms.
Last updated 12 October 2026
These are the rules for using Plainbase. By creating an account you agree to them. Plainbase is run by the Plainbase team.
Your account
Keep your password and your API keys private. You are responsible for what happens under your account and for the people you invite. Tell us quickly if you think your account or a key has been exposed.
Your data is yours
You own what you put into Plainbase. You give us permission to store it and process it only so we can run the service for you. You can take a full copy at any time from the Export page.
What you must not do
- Break the law, or store anything illegal.
- Use Plainbase to harm, spam or trick people.
- Try to get into other people’s projects, or attack or overload the service.
- Resell Plainbase or share an account to avoid plan limits.
If you are collecting information about your own customers, you are responsible for doing that lawfully and for telling them how you use it.
Plans and payment
Free is free. Paid plans are billed monthly through Stripe and you can cancel any time. When a paid plan ends, you move back to Free. Your data is not deleted, but you cannot add more than the Free limits allow. The limits for each plan are on the Pricing page.
Keeping the service running
We work hard to keep Plainbase available and your data safe, but we cannot promise it will never go wrong. Keep your own copies of anything important by using Export. We may update or change features, and we will tell you about changes that affect you.
If something goes wrong
Nothing here limits rights you always have by law, including for loss we cause through our own negligence that the law does not let us exclude. Otherwise, Plainbase is provided as it is, and our responsibility to you is limited to the amount you paid us in the last 12 months.
Ending things
You can stop using Plainbase and ask us to close your account at any time. We may suspend or close an account that breaks these rules, and we will explain why where we can.
The law
These terms follow the law of England and Wales.
Questions? Contact the Plainbase team through the Plainbase website.